CHRISTMAS ORDER DATES
ALL YOUR OUR PIECES ARE LOVINGLY HANDMADE, TO ENSURE THAT YOU HAVE YOUR GIFTS UNDER THE TREE IN TIME PLEASE MAKE SURE YOU ORDER BY THE DATES LISTED BELOW
INTERNATIONAL ORDERS
Wednesday, 6th December
Africa, Central and South America,
Asia, Australia, Bulgaria, Caribbean,
China (People’s Republic), Far and Middle East,
New Zealand, Norway, Portugal, Spain, Cyprus and Malta
Sunday, 10th December
Austria, Belgium, Canada, Czech Republic,
Denmark, Eastern Europe, Finland, France,
Germany, Greece, Iceland, Ireland, Italy,
Luxembourg, Netherlands, Poland,
Slovakia, Sweden, Switzerland, Turkey, USA
UK
Wednesday 13th December - Standard delivery
11am Tuesday 20th December - Special Delivery
Pick up your order from our studio for free up until the 22nd December 4pm
I would highly recommend ordering special delivery for peace of mind.
All orders made after 11am, 20th December will be shipped in January 2023.
ORDERS PLACED AFTER THESE DATES WILL BE FULFILLED IN JAN 2024
SHIPPING RATES
UK
£3.50 | Tracked and Signed | 3-7 working days
£6.50 | Special Delivery | Next day delivery
EUROPE
£10.00 | Tracked and Signed | 7 - 10 working days
REST OF THE WORLD
£12.00 | Tracked and Signed | 7 - 14 working days
PLEASE NOTE
Shipping times are estimates following the dispatch date and are based on working/business working days
( i.e. not weekends and Bank Holidays) . If you require your order processed urgently please contact us at: info@thechalkhouse.com and we shall do our best to help.
Fulfilment of orders is dependent on stock availability at the time. If there is likely to be a delay we will inform you by email within 24 hours of your order being placed. We aim to dispatch all customer orders within 24 hours, with the exception of sale periods and other busy times where order dispatch may take up to 48 hours.
All parcels will need to be ‘signed for’ on delivery so please ensure there will be someone present at the delivery address to receive the goods and provide a signature.
All non UK orders are exclusive of VAT, which is automatically deducted at checkout. Any import duties, sales taxes or other import costs incurred at the point of entry into the destination country are the responsibility of the customer.
• Please note we cannot deliver to PO Box addresses
Please ensure that you use the correct address for delivery – you may be charged for re-delivery of your order if you have provided an incorrect delivery address.
We will make every effort to deliver your order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. Chalk shall not be liable for any delay or failure by us to deliver your order within the estimated timescales.