There may be delays in receiving your order due to the recent Royal Mail strike action.
We strongly urge you order in advance of the shipping dates to avoid potential delays
CHRISTMAS ORDER DATES
ALL YOUR OUR PIECES ARE LOVINGLY HANDMADE, TO ENSURE THAT YOU HAVE YOUR GIFTS UNDER THE TREE IN TIME PLEASE MAKE SURE YOU ORDER BY THE DATES LISTED BELOW
Monday 12th December - Signed For
Tuesday 20th December - Special Delivery
Pick up your order from our studio for free - 22nd December 5pm
Australia and New Zealand
Thursday 1st December
Africa, Asia (except China, People's Republic), Central and South America, Far and Middle East
Tuesday 5th December
Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Austria, Denmark, Germany, Iceland, Ireland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Belgium, France, Luxembourg
11am Thursday 8th December
ORDERS PLACED AFTER THESE DATES WILL BE FULFILLED IN JAN 2023
£3.50 | Tracked and Signed | 3-7 working days
£6.50 | Special Delivery | Next day delivery
£15.00 | Mirror Delivery | Pre Order Basis
We use Hived eco service for our London deliveries
£10.00 | Tracked and Signed | 7 - 10 working days
£18.00 | Mirror Delivery | Pre Order Basis
rest of the world
£12.00 | Tracked and Signed | 7 - 14 working days
£20.00 | Mirror Delivery | Pre Order Basis
Shipping times are estimates following the dispatch date and are based on working/business working days
( i.e. not weekends and Bank Holidays) . If you require your order processed urgently please contact us at: firstname.lastname@example.org and we shall do our best to help.
Fulfilment of orders is dependent on stock availability at the time. If there is likely to be a delay we will inform you by email within 24 hours of your order being placed. We aim to dispatch all customer orders within 24 hours, with the exception of sale periods and other busy times where order dispatch may take up to 48 hours.
All parcels will need to be ‘signed for’ on delivery so please ensure there will be someone present at the delivery address to receive the goods and provide a signature.
All non UK orders are exclusive of VAT, which is automatically deducted at checkout. Any import duties, sales taxes or other import costs incurred at the point of entry into the destination country are the responsibility of the customer.
• Please note we cannot deliver to PO Box addresses
Please ensure that you use the correct address for delivery – you may be charged for re-delivery of your order if you have provided an incorrect delivery address.
We will make every effort to deliver your order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. Chalk shall not be liable for any delay or failure by us to deliver your order within the estimated timescales.