CHRISTMAS SHIPPING

UK

Thursday 17th December

UK Tracked & Signed (Standard Delivery)

 

Sunday 20th December

UK Special Delivery (Next Day Delivery)

 

 

Orders placed after these dates will be dispatched early in January 2021.

INTERNATIONAL

Thursday 3rd December

Australia, New Zealand

Tuesday 8th December

Italy, Czech Republic, USA

Tuesday 15th December

Belguim, France, Ireland

TRACKING

We use Hived eco service for our London deliveries

Royal Mail signed for service for all other deliveries.

Next day delivery is also available, please email us to see if the items are made to avoid disappointment.

We send out emails once the order has been dispatched which contain tracking references. Please keep track on your order status.

SHIPPING COSTS

UK

£3.50    |     Tracked and Signed  |   3-7 working days

£6.50    |     Special Delivery        |   Next day delivery

£15.00  |     Mirror Delivery         |   Pre Order Basis

EU

£8.00    |     Tracked and Signed  |   7 - 10 working days

£18.00  |     Mirror Delivery         |    Pre Order Basis

rest of the world

£10.00   |     Tracked and Signed  |   7 - 14 working days

£20.00   |     Mirror Delivery          |   Pre Order Basis

PLEASE NOTE

Shipping times are estimates following the dispatch date and are based on working/business working days( i.e. not weekends and Bank Holidays) . If you require your order processed urgently please contact us at: info@thechalkhouse.com and we shall do our best to help.

Fulfilment of orders is dependent on stock availability at the time. If there is likely to be a delay we will inform you by email within 24 hours of your order being placed. We aim to dispatch all customer orders within 24 hours, with the exception of sale periods and other busy times where order dispatch may take up to 48 hours.

All parcels will need to be ‘signed for’ on delivery so please ensure there will be someone present at the delivery address to receive the goods and provide a signature.


All non EU orders are exclusive of VAT, which is automatically deducted at checkout.  Any import duties, sales taxes or other import costs incurred at the point of entry into the destination country are the responsibility of the customer.

• Please note we cannot deliver to PO Box addresses

Please ensure that you use the correct address for delivery – you may be charged for re-delivery of your order if you have provided an incorrect delivery address.

We will make every effort to deliver your order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. Chalk shall not be liable for any delay or failure by us to deliver your order within the estimated timescales.