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SHIPPING

SHIPPING RATES

 

To ensure you have your gifts under the tree in time please place your order before the dates listed below:

 

INTERNATIONAL ORDERS

 

Wednesday, 6th December

Africa, Central and South America,
Asia, Australia, Bulgaria, Caribbean,
China (People’s Republic), Far and Middle East,
New Zealand, Norway, Portugal, Spain, Cyprus and Malta

 

 

 Sunday, 10th  December

Austria, Belgium, Canada, Czech Republic,
Denmark, Eastern Europe, Finland, France,
Germany, Greece, Iceland, Ireland, Italy,
Luxembourg, Netherlands, Poland,
Slovakia, Sweden, Switzerland, Turkey, USA

 

 

UK

Wednesday 13th December - Standard delivery

2pm Monday 18th December - Special Delivery

Pick up your order from our studio for free up until the 22nd December 2pm

Please ensure you have received a ready to collect email prior to collecting your order.

I would highly recommend ordering special delivery for peace of mind.

All orders made after 2pm,18th December will be shipped from the 9th January 2024 onwards.

Our studio will be closed from the 22nd December to the 8th Janudary.

SHIPPING RATES

UK

Royal Mail:

£3.50    |     Tracked and Signed  |   3 - 7 working days

£6.85    |     Special Delivery        |   Next day delivery

EUROPE

£12.00  |     Royal Mail Tracked and Signed  |   10 - 14 working days

£15.00  |     Fed Ex |   10 - 14 working days

rest of the world

£12.00   |     Tracked and Signed            |   10 - 20 working days

£25.00   |    FedEx Tracked and Signed  |   3 - 7 working days

PLEASE NOTE

Shipping times are estimates following the dispatch date and are based on working/business working days 

( i.e. not weekends and Bank Holidays) . If you require your order processed urgently please contact us at: info@thechalkhouse.com and we shall do our best to help.

Fulfilment of orders is dependent on stock availability at the time. If there is likely to be a delay we will inform you by email within 24 hours of your order being placed. We aim to dispatch all customer orders within 3 working days, with the exception of sale periods and other busy times where order dispatch may take longer.

All parcels will need to be ‘signed for’ on delivery so please ensure there will be someone present at the delivery address to receive the goods and provide a signature.


All non UK orders are exclusive of VAT, which is automatically deducted at checkout.  Any import duties, sales taxes or other import costs incurred at the point of entry into the destination country are the responsibility of the customer.  

• Please note we cannot deliver to PO Box addresses

Please ensure that you use the correct address for delivery – you may be charged for re-delivery of your order if you have provided an incorrect delivery address.

We will make every effort to deliver your order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. Chalk shall not be liable for any delay or failure by us to deliver your order within the estimated timescales.

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